A new name, the same commitment to you. Southern Cross Support Services and Programmed Care are now Kanda.
Southern Cross Support Services was founded on 1 July 2011 by a passionate group of individuals determined to create something different for people needing disability support services. Built on this foundation of purpose, Southern Cross Support Services has grown into one of the largest support providers in local communities across Queensland.
Programmed Care is an accredited provider offering services under various funding streams, including Transition Care Program, Department of Veterans’ Affairs Home Care and Community Nursing, Home Care Packages, Short-Term Restorative Care, and Transport Accident Commission/WorkCover.
We have always been committed to providing the best possible support for all. Ensuring wellbeing, comfort, and happiness remains our top priority.
Kanda represents our ‘can do’ attitude, reflecting our proactive, helpful, and solution-focused approach. It also embraces candour, meaning openness and honesty.
Most importantly, Kanda is for everyone, celebrating diversity, inclusion, and the uniqueness of every individual we care for.
Kanda provides a wide range of services that can be accessed through various funding streams or privately, ensuring seamless continuity of support. Our clients benefit from uninterrupted support delivered by the same trusted team, building stronger bonds and a sense of comfort.
While we are a multi-faceted national organisation known for our commitment to safety, customer service, and genuine care, we’re also deeply connected to the local communities we serve.
Our team of experts is passionate about delivering personalised support solutions shaped around what you need and how you live.
That’s why we work closely with you to design support services that fit your unique needs and lifestyle.
We understand that navigating your options through disability and care services can be confusing. But you don’t have to do it alone. We will guide you every step of the way, ensuring you find the right level of support to live life the way you want.
Let us know how we can help you.
We believe that people matter most. Honour, empowerment, achievement and respect are non-negotiable values that guide everything we do. Our people and our clients deserve exceptional care, and we are committed to delivering it.
Everyone deserves the opportunity to live their best life. By providing tailored support services, we empower individuals to embrace their abilities, connect with their communities, and achieve their goals.
As a for-purpose organisation, we are here to make a meaningful impact. Our commitment extends beyond providing services – we aim to create a positive difference for our clients & families, other providers, our team and the communities we serve.
At Kanda (formerly known as Southern Cross Support Services and Progammed Care), we have a dedicated team of leaders guiding our purpose and shaping our future while ensuring that quality care and support remain at the heart of everything we do.
CMgr FIML, Group Chief Executive Officer
It’s a privilege to be leading an organisation which has such an inspiring mission - to create a sense of purpose, belonging and security for vulnerable people. My role as CEO is to support our dedicated team so they can focus on serving our clients, ensuring everyone feels valued and respected. I take a hands-on approach to leadership, to give me a deep understanding of our diverse operations and enable direct access to me for everyone.
Chief Financial Officer
As CFO, I manage the company’s financial activities, including budgeting, forecasting, strategic planning, risk management, and reporting. I collaborate with various departments, aligning financial goals with broader business objectives. I enjoy using financial data to shape strategic decisions, optimise resources, and guide the organisation towards sustainable growth, making a tangible impact on overall business success.
Chief Operating Officer Corporate Services
An experienced C-Suite Executive, Cara has developed her career over more than two decades in Corporate Services and Commercial Management positions, in both the non-profit and the private sector. Cara brings experience across a variety of industries throughout Australia and Asia Pacific. With a specialisation in Human Resources, Cara fosters a work environment that creates mutual value and enables people to thrive.
Chief Operating Officer Disability
Richard Kreft is an accomplished disability sector professional with over 15 years’ experience, currently overseeing service delivery for more than 700 NDIS participants at Kanda. Starting as a support worker, Richard advanced into operational management and executive roles, excelling in strategic planning, policy, and organisational growth. His passion and proven leadership enhance Kanda's commitment to supporting people with disabilities and their communities.
Chief Operating Officer Children, Youth & Family Services
Andrea Senior is an accomplished C-suite executive with over 20 years of experience leading service delivery and operational strategy across the Justice, Youth Specialist Homelessness, Youth AOD, NDIS, and Child Protection sectors. Throughout her career, she has held a range of senior leadership roles, including Director and Executive-level positions, bringing a depth of experience in organisational transformation, stakeholder engagement, and strategic growth. Andrea is recognised for her commitment to early intervention, family reunification, and driving impactful outcomes for vulnerable children, young people, and families.
Chief Quality & Risk Officer
Jeannine is a highly experienced professional with a strong background in management roles within the Disability Employment Services, Aged Care and NDIS sectors. She holds a Master of Business Management (Swinburne) which has provided her with a comprehensive understanding of organizational dynamics, strategic planning, and leadership principles and a Graduate Diploma of Business Management, a Graduate Certificate of Business (Business Excellence), and a Diploma of Quality Auditing.