A new name, the same commitment to you. Southern Cross Support Services and Programmed Care are now Kanda.

Individualised Living Options (ILO)
Have your say in where and how you want to live
Individualised Living Options (ILO) is a flexible NDIS package of supports that gives you the opportunity to choose where and how you want to live, and who you want to live with. If you would prefer to live with friends, a mentor, or independently, ILO allows you to design the living arrangement that you want. Contact us today to arrange your Individualised Living Options.
Create a home that works for you
Individualised Living Options (ILO) is all about creating a home that works for you. It’s not a one-size-fits-all approach. It’s shaped to your preferences, lifestyle, and aspirations. You can:
- Choose to live with friends, family, or housemates.
- Opt for living with a mentor or host who provides additional support.
- Live on your own with the right supports in place.
This support is delivered in two stages:
- Exploration and design – talk to your support team about your living choices, make a plan for the best place for you to live, and figure out what kind of help you’ll need.
- Support implementation – once you have a plan, the right supports will be put in place to make sure your living situation is successful and sustainable.
Individualised Living Options is about more than just a place to live, It’s about creating a home where you feel safe, supported, and independent. It’s designed to help you build meaningful relationships, develop life skills, and live the life you choose.

Tired of being stuck on a waitlist?
Our streamlined process arranges support quickly and efficiently for both clients and referrers. Click below to see how we can expedite your access to the support you need.
Individualised Living Options (ILO) FAQs
Understand NDIS Funding
Discover how NDIS funding can empower your support journey. Click below to learn more about your funding options.
What our clients and families are saying
Looking for more ways we can support you?
At Kanda, we offer a wide range of disability services for the support you need. We’re here to help you achieve your goals and live your best life. Explore more disability services today and find the right support for you!