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A new name, the same commitment to you. Southern Cross Support Services and Programmed Care are now Kanda.

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Individualised Living Options (ILO)

Have your say in where and how you want to live

Individualised Living Options (ILO) is a flexible NDIS package of supports that gives you the opportunity to choose where and how you want to live, and who you want to live with. If you would prefer to live with friends, a mentor, or independently, ILO allows you to design the living arrangement that you want. Contact us today to arrange your Individualised Living Options.

Create a home that works for you

Individualised Living Options (ILO) is all about creating a home that works for you. It’s not a one-size-fits-all approach. It’s shaped to your preferences, lifestyle, and aspirations. You can:

  • Choose to live with friends, family, or housemates.
  • Opt for living with a mentor or host who provides additional support.
  • Live on your own with the right supports in place.

 

This support is delivered in two stages:

  1. Exploration and design – talk to your support team about your living choices, make a plan for the best place for you to live, and figure out what kind of help you’ll need.
  2. Support implementation – once you have a plan, the right supports will be put in place to make sure your living situation is successful and sustainable.

 

Individualised Living Options is about more than just a place to live, It’s about creating a home where you feel safe, supported, and independent. It’s designed to help you build meaningful relationships, develop life skills, and live the life you choose.

 

Tired of being stuck on a waitlist?

Our streamlined process arranges support quickly and efficiently for both clients and referrers. Click below to see how we can expedite your access to the support you need.

Individualised Living Options (ILO) FAQs

Unlike other supports such as Supported Independent Living (SIL) or Specialist Disability Accommodation (SDA), ILO focuses on creating a personalised living arrangement that aligns with your goals and preferences. It’s not tied to a specific type of housing or support model, offering greater flexibility and choice.

Regular in-home support typically involves providing assistance with daily living tasks within your current home environment. It is focused on maintaining your existing living arrangement. ILO, however, goes beyond in-home support. It is a tailored package that allows you to explore and design a completely new living arrangement that suits your goals and preferences. It includes planning, setting up supports, and monitoring to ensure your chosen living arrangement is sustainable and successful.

Yes, ILO supports participants who wish to live independently. The package includes planning and setting up the necessary supports to help you live on your own while maintaining your independence and safety.

To access ILO, speak with your Support Coordinator or NDIS Planner about including ILO in your plan. They will help you explore your options and determine if ILO aligns with your goals and support needs.

ILO funding covers the exploration, design, and implementation of your living arrangement. This includes working with your support team, setting up the required supports, and ensuring your arrangement is sustainable. It does not cover housing costs like rent or utilities.

ILO is designed to empower you to live in a way that aligns with your goals, preferences, and lifestyle. By strengthening independence, building meaningful relationships, and creating a supportive living environment, ILO helps improve overall quality of life.

Yes, ILO is flexible and can adapt to your changing needs. If your circumstances or goals evolve, you can work with your support team to adjust your living arrangement and supports accordingly.

ILO services are currently available in Queensland, Victoria, South Australia, and Western Australia. If you’re interested in exploring ILO in these regions, reach out to us to discuss your options and start designing your living arrangement.

Understand NDIS Funding

Discover how NDIS funding can empower your support journey. Click below to learn more about your funding options.

What our clients and families are saying

“I wanted to say sincerely how wonderful your team is, your orgnisation is, and how tirelessly I see them all work to give the true quality of life, the independent life, and mostly the happy life supplied by all of you is truly wonderful.”
Client's family - Pauline Queensland
“They have gone above and beyond in their care, their professionalism and their support. They certainly live their values.”
Corinne B Queensland
"A huge thank you to Team! Your support has helped Mason achieve incredible progress this year. We’re so grateful for your dedication, care, and the positive impact you’ve made."
Tammy, Mason's Mum Queensland
"We go out fishing, movies, to the gym, stuff like that. Kanda is the way to go!"
Jake Queensland

Looking for more ways we can support you?

At Kanda, we offer a wide range of disability services for the support you need. We’re here to help you achieve your goals and live your best life. Explore more disability services today and find the right support for you!